Safety

For all oil leaks, please contact Haffner’s at 866-It-Kicks (866-485-4257). We will immediately send out a service technician to address the spill and report it to your state’s department of environmental services if it falls within the requirements. Please call your local fire department, if necessary.

What to do if you smell gas:

• No flames or sparks. Immediately put out all smoking materials and other open flames. Do not operate lights, appliances, telephones, or cell phones. Flames or sparks from these sources can trigger an explosion or fire.
• Turn off the main gas supply valve on your propane tank if it is safe to do so. To close the valve, turn it to the right (clockwise).
• Leave the area immediately. Get everyone out of the building or area where you suspect gas is leaking.
• Report the leak. From a nearby home or building away from the gas leak, call us right away. If you can’t reach us, call 911 or your local fire department.
• Do not return to the building. Do not return until your propane retailer determines it is safe to do so.
• Get your system checked. Before you attempt to use any of your propane appliances, your propane retailer or a qualified service technician must check your entire system to ensure that it is leak-free.

Because of higher heating costs, the National Fire Protection Association (NFPA) expects increased use of supplemental heating sources (space heaters, wood stoves, etc.), especially during the winter. With increased use comes increased fire risk. 

Most fireplace and chimney fires are caused by creosote build-up. The leading cause of space heater fires is combustibles too close to the heaters. 

• When properly installed and maintained, propane and heating oil systems are among the safest heat sources anywhere. However, there are some basic safety measures you should take in the unlikely event you are experiencing difficulties with your heating system. 
• Keep or maintain a 36-inch clearance between space heaters and anything that can burn. Never store paints, thinners, or other solvents near your furnace or water heater.
• Have furnaces, wood and coal stoves, fireplaces, chimneys, chimney connectors and all other heating equipment inspected annually by a professional and cleaned as often as inspectors suggest. Use only wood that is properly seasoned to reduce creosote build-up.
• Make sure your fireplace has a sturdy screen to prevent sparks from flying into the room. Allow fireplace and wood stove ashes to cool before disposing of them in a metal container.
• Install all gas-fueled heating devices with proper attention to ventilation. If unvented gas space heaters are used in bedrooms or bathrooms, make sure they are small and well-mounted. NFPA codes prohibit the use of liquefied petroleum gas heaters with self-contained fuel supplies.
• Install and maintain smoke detectors and carbon monoxide detectors.
• Keep all-purpose fire extinguishers on each floor of your home. Check them regularly. Know how to use them.
• Know the location of gas and oil shutoff valves and how to use them.
• Keep the upstairs heating on and return air duct openings clear.
• Never hang things from gas pipes or fuel oil pipes.
• Teach your children what to do in case of an emergency.

Small changes can have a big impact on improving your energy efficiency. The extra bonus? You’ll save money, too.

We’ve put together some tips to help you use energy more efficiently. Taking just one or two of these recommended steps can make a big difference in reducing your annual heating bill.

• Contact Haffner’s to have your heating system regularly inspected, cleaned, and tested for efficiency and proper operation. A heating system that runs well is more efficient and will save you money.
• Invest in a thermostat timer that lowers your home’s temperature when you are not at home. You can cut your annual heating bills by as much as 10% a year by turning your thermostat back 10 to 15 degrees for eight hours per day.
• Protect against drafts by caulking and weather-stripping around windows, doors, and other openings, such as ductwork, fans, and vents.
• Install flow-restricting shower heads. You can reduce hot water usage by up to 50% without affecting shower pressure.
• Consider switching to a propane water heater. Over time, propane water heaters can cost up to one-third less to operate, and they recover hot water twice as quickly as electric water heaters.
• Change or clean furnace filters monthly. Clean filters will increase the efficiency of your furnace. If you are on a monthly payment plan, use the receipt of your bill as a reminder.
• Run washing machines, clothes dryers, and dishwashers with a full load.
• Turn down your water heater from the standard 120 degrees to 115 degrees. You can save more than 10% on your water heating bill.
• Increase your water heater’s efficiency by draining it every six months to remove mineral deposits and sediments.
• Replacing a heating system or water heater? Buy the most efficient model available. Energy savings over the life of the equipment will easily justify the higher initial cost.
• Check your chimney and appliance vent systems at least once a year to ensure that all connections are secure.
• Keep vents and air returns clear of obstructions such as furniture, lint, dust, or pet hair.
• Visually inspect your oil tank for leaks.

Power outages can happen in any season and range from minor inconveniences to life-threatening situations. Whether caused by storms, extreme heat, or other events, it’s crucial to stay safe when using backup power sources.

Portable Generator Safety

• Use extreme caution when operating a portable generator.
• Never use a generator (gasoline, diesel, or propane) indoors or in enclosed spaces like basements, garages, sheds, or tents—this can lead to carbon monoxide poisoning or death.
• Generators can help keep essential appliances running, but they must be used properly to prevent hazards.

Propane Appliance Safety

• Never use outdoor propane appliances (such as portable heaters, barbecue grills, or generators) indoors or in enclosed areas, especially during power outages. These appliances are designed for outdoor use only and can release deadly carbon monoxide.
• Never store, place, or use a propane cylinder indoors or in enclosed spaces like basements, garages, sheds, or tents.

Checking for Hazards After Severe Weather

• Inspect the area around your home or property for downed power lines, damaged gas lines, or propane tank damage. High winds and storms can shift or damage gas lines and tanks.
• If you spot hazards, immediately call your local utility company or propane provider—do not attempt repairs yourself.
• Use flashlights instead of candles to avoid fire risks.

Inspecting Propane Appliances

• If safe, check propane appliances for water damage or other issues. Power outages may cause flooding, which can affect appliances like refrigerators or sump pumps.
• If a propane appliance has been exposed to water, it may pose a fire hazard. Never turn on lights, appliances, or any power source while standing in water—this can lead to electrocution.

Getting a Professional Inspection

• If your propane system, appliances, or equipment have been underwater or damaged, or if you've turned off your gas supply, schedule an inspection with a qualified service technician before using them again.
• Never attempt to repair, restart, or operate propane appliances or gas systems until they have been checked by a professional.

Stay Calm and Informed

• Use radios, television, or phones to stay updated during outages.
• If you have any concerns or questions, contact your propane provider or local fire department.
• Staying composed and making safe decisions will help protect you, your family, and your home.

Following these guidelines will help you stay safe and avoid unnecessary risks during power outages. If in doubt, always seek professional assistance.

Grilling with propane is a convenient and efficient way to cook outdoors. To ensure a safe and enjoyable experience, follow these essential safety tips:

Before You Grill

• Inspect Your Grill and Propane Cylinder: Before each use, examine your grill for signs of wear or damage. Ensure the propane cylinder and connections are in good condition.
• Check for Leaks: Use a soapy water solution to test connections for leaks—if you see expanding bubbles, this indicates a leak. If you detect a leak, turn off the gas and have the system checked by a professional.
• Position the Grill Properly: Always place your grill on a flat surface away from structures, overhanging branches, and combustible materials. Keep the surrounding area clear to prevent fire hazards.

During Grilling

• Light the Grill Safely: Open the grill lid before lighting to prevent gas buildup. Always follow the manufacturer’s lighting instructions.
• Monitor the Grill: Never leave a lit grill unattended. Keep children and pets at a safe distance to avoid accidents.
• Use Appropriate Tools: Utilize long-handled grilling utensils to maintain a safe distance from the heat and reduce the risk of burns.

After Grilling

• Shut Down Correctly: Once done, turn off the grill burners and close the propane cylinder valve completely. Let the grill cool before covering or storing.
• Store Propane Cylinders Properly: Keep propane cylinders upright and outdoors in a well-ventilated area. Never store them indoors or in enclosed spaces like garages, sheds, or tents.

Regular Maintenance

• Clean Your Grill: Regularly remove grease buildup to prevent flare-ups and fires. Pay special attention to burner tubes, ensuring they are free from blockages.
• Schedule Professional Inspections: Have a qualified professional inspect your grill and propane system periodically to ensure all components are functioning safely and efficiently.