HAFFNER’S CAR WASH KICK A** UNLIMITED WASH CLUB MEMBERSHIP TERMS AND CONDITIONS 

Last Updated: August 6, 2026
Effective Date: August 6, 2026

By enrolling in a Haffner’s Car Wash Kick A** Unlimited Wash Club Membership plan (the “Membership” or “Unlimited Wash Pass”), you (“Member”) agree to the following terms and conditions (these “Terms”). “Haffner’s” refers to Energy North Incorporated, d/b/a Haffner’s. These Terms supplement any abbreviated terms displayed at the point of sale, on receipts, on kiosks, or in marketing materials (the “Abbreviated Terms”). In the event of any conflict between these Terms and the Abbreviated Terms, these Terms shall control.

1.  Membership Plans.  Haffner’s offers multiple membership tiers, each providing unlimited car washes at the service level selected. Current plans and pricing are available at www.haffners.com/car-washes or as posted at participating locations. You will be charged only for the plan to which you subscribe. You may upgrade your plan at any time; upgrades are effective immediately, and you will be billed at the higher plan rate beginning on the date of the upgrade. You may downgrade your plan at any time; downgrades are effective at the start of your next billing cycle, and you will continue to receive your current plan’s services through the remainder of the then-current billing period. No refunds, credits, or prorations will be issued in connection with any plan change.

2.  Participating Locations.  Memberships are valid only at participating car wash locations listed at https://www.haffners.com/car-washes/tunnel-car-washes. The online list of participating locations is the current and controlling list. Memberships are not valid at all Haffner’s locations. Memberships are not valid at Touch-Free car wash locations. Haffner’s may add or remove participating locations at any time without prior notice to Members.

3.  Vehicle Eligibility and Tag.  Each Membership is valid for one (1) vehicle only. Only the vehicle identified at enrollment is eligible for the program. A barcode tag will be affixed to the front of the windshield of the registered vehicle and must remain in place for the Membership to function. Any attempt to remove the tag may prevent it from operating properly. Tags may not be tampered with, removed, or transferred to another vehicle without notifying Haffner’s. This wash club is only for vehicles not for hire; commercial vehicles, ride-share vehicles (e.g., Uber/Lyft), and taxis are not eligible. Members will be charged a fee of twenty-five dollars ($25.00) for tag replacements or transfers. Upon cancellation or termination of a Membership for any reason, the tag becomes inactive and is non-transferable.

4.  Billing and Automatic Renewal.  A valid credit or debit card is required at time of purchase. Your Membership will automatically renew and be billed monthly to the credit card on file on the sign-up date. If the card on file is declined, Haffner’s may suspend or cancel the Membership without notice. A suspended Membership will not be reactivated until a valid payment method is provided. No refund shall be due in connection with any suspension or cancellation resulting from a declined payment method. Haffner’s reserves the right to modify the program, plans, or pricing at any time. No refund, credit, or compensation shall be due in connection with any such modification.

5.  Privacy. Your enrollment in and use of the Membership is subject to Haffner's Privacy Policy, available at https://www.haffners.com/Copy-of-Privacy-Policy, which is incorporated into these Terms by reference. By enrolling in a Membership, you acknowledge that Haffner's and its third-party vendors may collect, use, and disclose information about you and your vehicle, including contact information, payment information, and information in order to provide you car wash services.

6. Cancellation.  You may cancel your Membership at any time at any participating car wash location, by calling our customer service number 866-485-4857, or by visiting https://www.haffners.com/memberships/manage-membership/. Cancellations submitted at least five (5) days before the next payment date will take effect before the next billing cycle, and no further charges will be made. Cancellations submitted fewer than five (5) days before the next payment date will take effect the following billing cycle and the Member will be charged for one additional month and may continue to use the Membership through the end of that final paid period. No partial-month refunds will be given under any circumstances. The Unlimited Wash Pass may not be combined with any other offers or discounts.

7.  Assumption of Risk; Limitation of Liability.  It is the Member’s sole responsibility to remove or secure all loose items, aftermarket accessories, antennas, bike racks, cargo carriers, and similar attachments prior to each wash. Member acknowledges that use of automated car wash equipment involves inherent risks, including potential damage to vehicles with loose or aftermarket parts, antennas, mirrors, racks, or pre-existing damage. By using the car wash, Member assumes all risks associated with the car wash process and with entering and being present on Haffner’s premises. Haffner’s shall not be responsible for any damage to a vehicle that results from any pre-existing vehicle damgage, the Member’s failure to comply with posted vehicle preparation instructions or Section 3 of these Terms.

TO THE FULLEST EXTENT PERMITTED BY LAW, HAFFNER’S SHALL NOT BE LIABLE FOR ANY DAMAGE TO MEMBER’S VEHICLE, PERSONAL PROPERTY, OR PERSON ARISING OUT OF OR RELATED TO USE OF THE CAR WASH FACILITIES OR PREMISES, EXCEPT TO THE EXTENT CAUSED BY HAFFNER’S’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT. IN NO EVENT SHALL HAFFNER’S BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. HAFFNER’S TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE LESSER OF (A) THE MEMBERSHIP FEES ACTUALLY PAID BY MEMBER DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) FIVE HUNDRED DOLLARS ($500.00).

8.  Indemnification.  Member agrees to indemnify, defend, and hold harmless Haffner’s, its affiliates, officers, directors, employees, contractors and agents from any claims, losses, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of Member’s use of the car wash facilities or premises, violation of these Terms, or any negligent or wrongful act or omission by Member or any occupant of Member’s vehicle.

9.  Disclaimer of Warranties.  THE CAR WASH SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” HAFFNER’S DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

10.  Service Interruptions.  Haffner’s reserves the right, in its sole discretion, to temporarily or permanently close one or more locations for any reason, including, but not limited to, inclement weather, holidays, equipment failure, or maintenance. No credits, refunds, or extensions of Membership will be issued on account of any service interruption, regardless of its duration.

11.  Termination by Haffner’s. Haffner’s reserves the right to revoke any Membership immediately for any violation of these Terms without refund. Upon revocation, the Member's tag will be immediately deactivated, all access to the car wash facilities will cease, and the Member will have no further right to use the Membership. Haffner’s reserves the right, in its sole discretion, to deny future enrollment to any Member whose Membership has been revoked. Haffner’s may also revoke any Membership at any time without cause; in such event, the Member will receive a prorated refund for the unused portion of the then-current paid billing period. Haffner’s may also terminate, suspend, or discontinue the Membership program or any plan at any time. In the event Haffner’s terminates, suspends or discontinues the Membership program or a plan for reasons other than a Member's violation of these Terms, the Member will receive a prorated refund for the unused portion of the then-current paid billing period. No other refunds, credits, or compensation shall be due.

12. Governing Law. These Terms shall be governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles, and the parties agree that any action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in the Commonwealth of Massachusetts.

13.  Severability; No Waiver. If any provision of these Terms is held invalid or unenforceable, that provision will be severed and the remaining provisions will remain in full force and effect. Haffner’s failure to enforce any provision of these Terms will not be deemed a waiver of that provision or any other provision.

14.  Entire Agreement; Amendments.  These Terms, together with the Abbreviated Terms, constitute the entire agreement between Member and Haffner’s with respect to the Membership. Haffner’s may update these Terms at any time by posting the revised version online. Continued use of the Membership after any update constitutes acceptance of the revised Terms.